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Stay safe from QR code scams and fake websites

RingGo does not use QR codes on any signs that we issue to help you pay for parking. Discover how to protect yourself from QR code scams and what to do if you suspect you have found a false QR code. Avoid fake websites by only using our official websites or visit the App Store or Google Play to download the official RingGo app.

Our commitment to safety and security

At RingGo, safety and security is our top priority. The RingGo app lets you park and pay via a secure, encrypted service.

We will never ask you to:

  • Scan a QR code to help you pay for parking

  • Scan a QR code to download the app 

  • Share PIN codes

  • Transfer money

  • Use a link in an email or text message to transfer money

  • Download another app or service

  • Share bank or payment details if we contact you


Tips to protect you from QR code scams

QR codes are a common tool for scams and fraud

Recent scams have involved false QR codes on pay-and-display machines and street signage. Stay safe by following this advice:

  1. Download the RingGo app directly from the App Store or Google Play

  2. Never scan a QR code if you are paying to park with the RingGo app

  3. Do not share bank or payment details via links accessed through QR codes

  4. Avoid scanning QR codes from emails, SMS messages or unknown sources

  5. Report any suspicious QR codes to the council or private car park provider operating in the area

  6. Be careful when registering card details outside of the RingGo app

  7. Do not pay anyone who approaches you in a car park

What to do if you find a scam QR code

If you suspect you have found a scam QR code on a local pay-and-display machine or on street signage, please report it to the council or private car park provider operating in the area so it can be flagged with them and removed.

Watch out for fake websites and apps

Scammers sometimes build fake websites and apps to steal personal details and money. You should only access our information and services via the official RingGo websites – ringgo.co.uk and myringgo.co.uk – and download the RingGo app from the App Store or Google Play.