Changes to VAT Receipts

Here at RingGo, we’re all about making your life easier!

To this extent, and to match with industry best practice, we’ve now tweaked how you access your parking session receipt(s) (or VAT Receipts).

Previously, RingGo would automatically email you with a PDF receipt of your parking session.  This resulted in users receiving multiple emails, each with a PDF attachment.

We’ve now adjusted the automatic email you will receive. You will now receive an email including all the usual information however this email will no longer include a PDF attachment.

There are now two methods available for obtaining your receipt(s), these include;

Option 1 (via RingGo App)

• Login to your RingGo Parking App
• Select “Account” from the bottom navigation bar
• Select “Receipts”
• Click on the receipt(s) you require

Option 2 (via www.myringgo.co.uk)

• Click on the “Website” link in the email to be directed to www.myRingGo.co.uk 
• Log into www.myringgo.co.uk via the top navigation bar
• Select “Receipts” in the top navigation bar
• Find your session and click on the “Download” or “Email” options to retrieve your receipt(s)

Download the RingGo app