To make sure you can keep parking with the RingGo app, you’ll need to update your phone’s software and get the latest version of our app. This is because new payment security regulations mean that banks may soon decline digital payments if you can’t complete extra security checks – so we’re updating our app to keep your parking payments safer than ever.
To be able to run the latest version of the RingGo app, your phone needs to update to either iOS 13 or later if you use an Apple device, or Android 6.0 if you use an Android device.
If you use an Apple device, click here to view Apple’s guide to updating your phone.
If you use an Android device, click here to view Google’s guide to updating your phone.
You can still use the old version of the RingGo app to view your account details, previous parking sessions and parking locations. You won’t be able to use it to pay for parking or permits without cash – but you can still use your RingGo account to pay without cash, using one of the ways to pay below:
If you choose to upgrade your phone in future, you will be able to use the RingGo app once again.
We’re updating the RingGo app to meet the requirements of the latest SCA (Strong Customer Authorisation) legislation, which is designed to keep your online payments secure while protecting your data. The update will allow for the payment industry’s new enhanced security checks to be completed as seamlessly as possible.
You’ll be able to keep using the RingGo app to pay for parking, with extra protection from cyberattacks and fraud. You’ll also find: